Nicole — website guide

Nicole provides a recorded welcome and a recorded step-by-step guide. The welcome video contains Nicole’s licensed recording. It does not connect to CORE, AI or a client data service.

Welcome from Nicole

Video plays only when you choose. Sound may be controlled on your device.

Welcome text: Hello, and welcome to WEYSENS. I'm Nicole. I'll help you find the right service and guide you through each step. You can pause or close my guidance at any time. To begin, choose what you would like help with. Please keep your first description general. We'll agree a secure way to share any confidential information later.

What would you like to find?

Step-by-step guided example

Step 1 of 3

Choose a general problem category. Please do not enter confidential details.

Nicole’s recorded guide plays when you choose. The instructions remain visible below.

Choose a general problem category. Please do not enter confidential details.
Select the affected area at a high level. We can agree the precise scope in a conversation.
Indicate whether evidence may be available. Do not upload or email records until we agree a secure transfer route.

Problem category Affected area Evidence available

Example only. This page does not submit or save selections. It cannot receive files, customer records or sensitive information.

Start here

Choose a topic to see the next step.

Please do not send production records, photographs, passwords or confidential files through this assistant or by unsolicited email. WEYSENS will agree an evidence transfer route with you first.